Hi, I'm sorry this happened. Sometimes if the game crashes while opening a supply drop it will act as if you didn't receive it (that's happened to me before in the past) which is frustrating. But hopefully this hasn't occurred again. If it does, I would suggest speaking to Official Activision Support (live chat agent) when they are online at around 11AM PST. They may have additional suggestions for you! Or you can reach out via Twitter or Facebook to message them. I can send all the links below! And just let them know that your supply drop items never showed up. Thanks!