Like everyone, I was super excited to play this game. So excited that I decided to actually preorder it--but I prefer to have an actual hardcopy rather than a digital download, as I have had issues downloading games from the marketplace in the past. So I got the game, and realised that the multiplayer was completely messed up. After waiting to talk with an Activision Assistant, waiting should be their actual game, I was finally able to figure out how to get my preorder bonus of 2xp and weapon unlock to work...no help to them. ONLY to find out that they accidently hit the 2XP for EVERYONE. Fine, no big deal...make it the same for everyone across the board, I have no problem with that. However, I cannot play the game due to serious server issues. I've been on for maybe a day, and completely missed out on the 3XP weekend (which they are extending through tonight...oh wait, I still can't play).
Then, I read that they are giving 1100 CoD points to anyone who did a digital download. Seriously? This is fair? I preordered the game, had a hell of a time reaching support, can't even play the thing and now you are excluding ME from getting points as well? How is this fair Activision? Stop excluding people, especially since the launch was a total flop. I don't care if it's for "digial downloads only", this is complete crap. I paid $60 for the game, as well as $60 for Xbox Live and guess what? I can't utilize either because your game is a joke. Your servers are a joke. Your customer service (more like lack there of) is a joke.
If this is NOT addressed, and if we all don't get CoD points (which I'm sure that a multi-billion dollar company can afford to keep customers happy), then CoD as well as Xbox will be losing a loyal company. I used to sing CoD and Xbox praises for their games, but not anymore. $120 may not seem like a lot to a huge company, but to me it is. Fix your servers, fix your game and give us all 1100 CoD points at the least.
Thanks (let me guess, I won't get a response either)
the 1100 cod points was a preorder bonus for digital downloads of the game , retail copies had other retailer preorder bonuses
One thing you have correct is that they are a multi billion dollar company, so just being honest here. Do you really thing one loyal "company" (I am assuming you meant customer) is going to bother them and keep them up at night? I get it, it just bothers me how people throw out they are gonna lose me as a customer. Like its gonna break their bank.