One of our Skylanders gets the error "Spielzeug auf dem traptanium portal hat ein problem, please contact the support"..I dot know whom to contact here, the support here does not seem very straight forward. I know others had similar issues but the answers did not help me. It is in XBox 360 game btw.. I found instructions how to reset a skylander on Swap Force but not on Trap Team when it has a problem. Other Skylanders work well on the portal. Thanks for helping me.