Twice now, I've lost characters I had already unlocked. Once, the character came back, but was back at level 1 (from Level 10). Secondly, I lost a character I had won at the Wishing Well (Surfer Slam Bam)--that one remains locked again.This occurs at game updates. Anyone else?
Same thing happened to me. I am using a iPad and my iPhone so thinking this has caused the problem. Or they want us to buy Polar whirlwind ! Also didn't get a new Skylanders at Level 30 . Is this normal?
Sorry to hear that Mzballa. Please check out our support article regarding lost data: https://support.activision.com/articles/en_US/FAQ/I-lost-my-save-data-on-Skylanders-Lost-Islands/?q=... Let us know if it helped resolved the issue. You can reply here or reach us on Facebook https://www.facebook.com/ActivisionAssist and Twitter https://twitter.com/ATVIAssist Thanks ^AH