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Gnarly Tree Rex not detected

Skylanders Giants Forum

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Gnarly Tree Rex not detected

My Gnarly Tree Rex isn't detected on my Trap Team Portal of Power (no lights or anything).  I bought it some time ago and only just got round to trying it out.  Unfortunately the shop I got it from doesn't exist anymore, so can't take it back.

 

Can it be fixed, or am I out of luck?

Level 1
Likes: 0
Posts: 2
Registered: 2 weeks ago
2 REPLIES

Re: Gnarly Tree Rex not detected

in reply to jon_uk_bas

You will need to go through Activision's Warranty process for this (Link is https://support.activision.com/Atvi_warranty_returns, but may not work properly if you're not logged in... But on the support part of the site, you click "Warranty" at the top, and go through the steps.)

Level 3
Likes: 1
Posts: 20
Registered: ‎13-02-2014

Re: Gnarly Tree Rex not detected

in reply to Bisylizzie

Thank you for the quick response.

 

Just in case any else has the same problem, it was fixed by using a pre-Trap Team Portal. For some reason it just isn't recognised on the newer portal.

Level 1
Likes: 0
Posts: 2
Registered: 2 weeks ago
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