I will be contacting the BBB and fighting the charge on my credit card due to Activision failling to respond to my support case

Modern Warfare 3 Forum

Listen up Activision.  I have submitted a support case regarding not able to find certain types of matches with dlc enabled.  I have submitted a support case.  I noticed other people are having the same problem accoss all platforms.  Since you have failed I will be contacting the bbb and fighting the charge on my credit card.  Thanks alot for supporting your customers.

nwagtmustang
Likes: 3
Posts: 18
Registered: ‎03-12-2012
4 REPLIES 4

I'm starting to believe that the pattern is with those who bought their DLC's separately rather those who got their DLC's from Elite Premium. That should give them a clue on what to look for in fixing this issue.

frats74
Likes: 52
Posts: 536
Registered: ‎09-08-2012

I understand there could be bugs or problems due to all sorts of reasons.  If they would at least acknowledge there is a problem and looking into I would be happy.  But ignoring me and other customers and not putting out an statement at all is wrong.  I am a reasonable person.  I understand there could be issues.  I am patient.  I just dont like being ignored.  I paid money for a product and service.  The company is not living up to their product and service they offer.

nwagtmustang
Likes: 3
Posts: 18
Registered: ‎03-12-2012

I've seen too many posts regarding DLC issues from gamers in Singapore, the U.K. and Stateside. I haven't seen a post from ATVIAssist or Foxhound addressing this either.

frats74
Likes: 52
Posts: 536
Registered: ‎09-08-2012
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I talked to sony thru email.  Most likely they are going to refund the money I paid.

nwagtmustang
Likes: 3
Posts: 18
Registered: ‎03-12-2012

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