windows 10 update issues

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Heroes Support

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windows 10 update issues

after i updated to windows 10, i logged into game hub and tried to play but the game started a new session, it asks me to click yes to go to the previous session but it only takes me back to the training tutorial. how do i get back to the original session i had?

itsme75052
Likes: 2
Posts: 2
Registered: ‎15-07-2017
1 ACCEPTED SOLUTION

Accepted Solutions

Re: windows 10 update issues

in reply to itsme75052
Solution

Check your Windows privacy settings - you need to enable "selected ads". If this was disabled before, suggest that you log into ms app store and uninstall/reinstall the game before restarting.

 

Please post back to say if this works/ not works.

N1123
Likes: 776
Posts: 1970
Registered: ‎03-03-2015
18 REPLIES

Re: windows 10 update issues

in reply to itsme75052
Solution

Check your Windows privacy settings - you need to enable "selected ads". If this was disabled before, suggest that you log into ms app store and uninstall/reinstall the game before restarting.

 

Please post back to say if this works/ not works.

N1123
Likes: 776
Posts: 1970
Registered: ‎03-03-2015

Re: windows 10 update issues

in reply to N1123
worked perfectly, thanks for the help
itsme75052
Likes: 2
Posts: 2
Registered: ‎15-07-2017

Re: windows 10 update issues

in reply to N1123
SOLVED
M. Johnson
Corynthus
Likes: 8
Posts: 43
Registered: ‎31-12-2016

Re: windows 10 update issues

in reply to N1123

Your solution is not helping me in any way, it still goes the same as I am not able to update and its costing me my league score, please do something quick.

Mayank_Vasu
Likes: 0
Posts: 1
Registered: ‎29-06-2018

MS store don't have update 4.8

in reply to Mayank_Vasu

there is no updates of call of duty: Heros 4.8 in MS store. But the game says that the updates are available. I can not able to play this game until this issue solved

NITIN03
Likes: 9
Posts: 4
Registered: ‎30-06-2018

Re: MS store don't have update 4.8

in reply to NITIN03

Same problem ....and i can't do nothing

 

HHR4577
Likes: 0
Posts: 3
Registered: ‎01-07-2018

Re: MS store don't have update 4.8

in reply to HHR4577

there is no updates of call of duty: Heros 4.8 in MS store. But the game says that the updates are available. I can not able to play this game until this issue solved

HHR4577
Likes: 0
Posts: 3
Registered: ‎01-07-2018

Re: MS store don't have update 4.8

in reply to HHR4577

Im still having same issue

not able to downpalod update but in MS Store is not asking for any updates

Diehardfans
Likes: 0
Posts: 4
Registered: ‎11-07-2018

Re: MS store don't have update 4.8

in reply to Diehardfans

Same issue here. I've chatted with MS Store twice now. They confirm they don't have the new upgrade yet. They only have 4.7 version. So why is the game saying "upgrade available" and rerouting us to MS Store, when MS Store doesn't have the upgrade available? IT'S BEEN 4 WEEKS NOW!!

 

I'm thinking of a class action lawsuit against MS Store, Activision and Xbox. We are not allowed to play the game and there is no upgrade available. No one seems to know when upgrade will be available. Why doesn't Activision take the upgrade redirect off the game until MS Store has it?? Why are these two communicating? I should not have to reload the game and loose the years of progress and THOUSANDS of dollars I've put into this game. 

 

ANYONE ELSE UP FOR A CLASS ACTION LAWSUIT??

espo0324
Likes: 1
Posts: 1
Registered: ‎31-07-2017

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