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No sound with frets

Guitar Hero Live Support

Fret buttons work to select things but I get nothing when actually playing a song. Doesn't register during song. 

Likes: 0
Posts: 1
Registered: ‎20-04-2017

Hi Jacksmommy2015, 


Sorry for the late reply and for any frustrations this has caused. What platform are you currently on? Have you tried switching your dongle to a different USB port? If not give that a try, re-sync, recalibrate your guitar and try again. Also please provide me with a video of what you're encountering in a private message. ^FB

Player Support
Likes: 612
Posts: 15688
Registered: ‎25-06-2013

Was this issue ever resolved? I’m having the same issue. Fret buttons are working fine Until playing songs. Strum works during song but fret buttons flash like they are registering when pressed but there is no sound and does not give points. They work again as soon as I’m not playing. This is happening on two separate guitars. Please help?!

Likes: 0
Posts: 1
Registered: ‎01-10-2018
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