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Guitar Hero Live Support

Komatiite bug

During play on GHTV play is interrupted with a Komatiite error. This is happening on a far too regular basis, sometimes 5-6 times in an hour at which point I give up trying. Please can someone advise any tips or better yet Activision if reading fix this bug as GHTV is becoming unplayable.

dirtymonkey181
Likes: 0
Posts: 2
1 ACCEPTED SOLUTION

Accepted Solutions
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Re: Komatiite bug

in reply to dirtymonkey181
Solution

Hello there. what platform are you currently playing on? Are you playing on a wired or wireless connection? Please try unplugging your platform and router for 5 total minutes. Then reset the in-game GHTV cache ,its in the Main Menu > Options > Reset GHTV cache. Let us know how it goes. ^RK

Player Support
Likes: 492
Posts: 13593
2 REPLIES
Highlighted

Re: Komatiite bug

in reply to dirtymonkey181
Solution

Hello there. what platform are you currently playing on? Are you playing on a wired or wireless connection? Please try unplugging your platform and router for 5 total minutes. Then reset the in-game GHTV cache ,its in the Main Menu > Options > Reset GHTV cache. Let us know how it goes. ^RK

Player Support
Likes: 492
Posts: 13593

Re: Komatiite bug

in reply to ATVISupport

Thanks, clearing the cache worked perfect on Xbox One.

dirtymonkey181
Likes: 0
Posts: 2
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