Thanks for trying that and getting back to me with that information. Let me send your information in as well so we can investigate the issue. I'll send you a private message as soon as I hear something back.
I'm calling Microsoft for a refund soon if this issue isn't resolved. This is completely unacceptable. I paid money for DLC that I can't access, and it's been almost a month since that purchase. Whether it's Activision side or Torn Banner, Engineering or QA, I don't really care. I gave you money, and you gave me a really frustrating bug that hasn't been addressed for almost a month. I feel conned. Like I said, I'd like an update and a fix for this issue soon or I will rightly be calling Microsoft and demanding a refund, and staying away from Activision products in the future.
Just bought Chivalry Ultimate Edition on my xbox one yesterday and I am having this same issue that even though all my dlc is downloaded, in game it says I must buy the DLC. I see other people using this DLC in game yet mine will not work. I hope this gets fixed but xbox support is on call for me ready for my okay to give me my refund.