Can anyone tell me why i cant connect to xbox live on ghosts xbox one?

Call of Duty Ghosts Support Forum

Can anyone tell me why i cant connect to xbox live on ghosts xbox one?

Can anyone tell me why i cant connect to xbox live on ghosts xbox one? Its telling me to try again later or visit the website about updates but i can find anything.

Level 1
Likes: 0
Posts: 2
Registered: ‎11-07-2014
7 REPLIES

Re: Can anyone tell me why i cant connect to xbox live on ghosts xbox one?

in reply to WELSHC4KES

Nothing wrong with Ghosts or XBL servers. What is your network set up and NAT?

That's my opinion but it should be yours ;-),
RAN
Level 75
Likes: 4317
Posts: 15012
Registered: ‎23-05-2011
Highlighted

Re: Can anyone tell me why i cant connect to xbox live on ghosts xbox one?

in reply to WELSHC4KES

Hey there! That's odd. Well, the servers should be on Defcon 5. - Call of Duty®: Ghosts || Game Status

There might be something going on your home network. I know a thread that might help you with this trouble.

- Achieving Open NAT - port numbers included. Ghosts V2

Hope this should help you connect as well as know how NATs work. Cheers!

Level 7
Likes: 28
Posts: 168
Registered: ‎17-10-2013

Re: Can anyone tell me why i cant connect to xbox live on ghosts xbox one?

in reply to WELSHC4KES

Try to sign out then reboot then relogin from XBox.

Also, try other accounts if you would be able to connect.

Try the following steps as well:

1. Shut down the Xbox

2. Switch off the modem/or the router and also unplug their power cables.

3. Wait for 30 seconds

4. Plug the power cords back into the modem and the router but don’t switch them on yet.

5. First turn on the modem and wait for it to initialize (let the lights become stable).

6. Then switch on the router and let the blinking lights stabilize.

7. Now turn on the gaming console/PC connected to the network. Test the Internet connection.

Level 34
Likes: 197
Posts: 1343
Registered: ‎01-05-2013

Re: Can anyone tell me why i cant connect to xbox live on ghosts xbox one?

in reply to WELSHC4KES

I believe it's some kind of service alert. It should be fixed today though, but they've been saying that since Wednesday so I don't know when it'll be running fine again.

Level 1
Likes: 2
Posts: 13
Registered: ‎13-11-2013

Re: Can anyone tell me why i cant connect to xbox live on ghosts xbox one?

in reply to WELSHC4KES

Thanks for all your responses i will try all of this.

Level 1
Likes: 0
Posts: 2
Registered: ‎11-07-2014

Re: Can anyone tell me why i cant connect to xbox live on ghosts xbox one?

in reply to WELSHC4KES

You may want to read on this article about port forwarding and NAT: Activision Support (Port Forward and NAT FAQ).

Level 11
Likes: 44
Posts: 393
Registered: ‎10-10-2013

Re: Can anyone tell me why i cant connect to xbox live on ghosts xbox one?

in reply to WELSHC4KES

Hi,

A support case was created for you and you should be contacted shortly by a Customer Support Representative, if you haven't been already. You can view and update your case at the Activision Support website. After logging in, go to "My Support" then "My Cases".

Thanks,

^KJ

Community Coordinator
Likes: 991
Posts: 6511
Registered: ‎04-06-2013

Studios