Call of Duty Black Ops 4 Support

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IU ERROR 96215 help!

We need help, i start the call of duty bo4 and don`t loading nothing, some the images in the background and if i press X the error IU 96215 show in the screen, please i need help.

gustavoesb
Likes: 1
Posts: 3
Registered: a week ago
1 ACCEPTED SOLUTION

Accepted Solutions

Re: IU ERROR 96215 help!

in reply to Last Wish BR
Solution

Hey man, i solved the problem, disable ps4 connection open the game and go to main menu in bo4 , next enable connection in ps4 again and go to menu in bo4 and select multiplayer, next back menu again and click in blackout but click in duo (in menu) not blackout and start a game in blackout play the game and go back to menu, you bo4 is not bugged anymore. Thanks, Good Luck 

gustavoesb
Likes: 1
Posts: 3
Registered: a week ago
7 REPLIES

Re: IU ERROR 96215 help!

in reply to gustavoesb

I'm with the same erro iu here, my game no open after that att fix it.

 

Last Wish BR
Likes: 0
Posts: 1
Registered: a week ago

Re: IU ERROR 96215 help!

in reply to Last Wish BR

Yes, after the att don't work nothing

 

gustavoesb
Likes: 1
Posts: 3
Registered: a week ago

Re: IU ERROR 96215 help!

in reply to Last Wish BR
Solution

Hey man, i solved the problem, disable ps4 connection open the game and go to main menu in bo4 , next enable connection in ps4 again and go to menu in bo4 and select multiplayer, next back menu again and click in blackout but click in duo (in menu) not blackout and start a game in blackout play the game and go back to menu, you bo4 is not bugged anymore. Thanks, Good Luck 

gustavoesb
Likes: 1
Posts: 3
Registered: a week ago

Re: IU ERROR 96215 help!

in reply to gustavoesb

this dont work

Milesgore
Likes: 0
Posts: 1
Registered: Wednesday

Re: IU ERROR 96215 help!

in reply to Milesgore

HAS ANYONE SOLVED THIS YET???



 

Stensen
Likes: 0
Posts: 1
Registered: Wednesday

Re: IU ERROR 96215 help!

in reply to gustavoesb

Hey I had this problem as well, the solution is fairly easy. All you have to do is delete your consoles black ops 4 saved game data. 

Here are the steps

 

Xbox One:

  1. On the home screen, select "My Games & Apps".
  2. On the left menu, choose "Games".
  3. Select the game you want to edit and press the menu button on your controller. 
  4. Once you've done this, choose "Manage game".
  5. Choose which profile's saved data you would like to edit.
  6. Select where you would like to delete the saved data from and follow the on-screen prompts. 

PlayStation 4:

  1. In the XrossMedia Bar, go to Settings. 
  2. Choose "Application Saved Data Management".
  3. Select "Saved Data in System Storage."
  4. Choose "Delete".
  5. Select the saved data for the game you would like to delete and follow the on-screen prompts.
jabrilgill
Likes: 0
Posts: 1
Registered: Friday

Re: IU ERROR 96215 help!

in reply to jabrilgill

Tried it and it didn't work

 

xxK0oNa5Sxxx
Likes: 0
Posts: 1
Registered: ‎19-02-2014

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