PC: Black Ops 4 Crashes On Launch

Call of Duty Black Ops 4 PC

PC: Black Ops 4 Crashes On Launch

Black Ops 4 crashes on game launch.

 

Selecting safe mode makes no difference - the game will open in its window for between 2 - 15 seconds before crashing.

 

System Specifications:

Windows 10 Version 10.0.17134 Build 17134

GTX 1070 Driver Version Version: 416.34 WHQL Release Date: 2018.10.11

CPU i5-7600K CPU @ 3.80GHz

RAM  8.00 GB

Install location: C:\Program Files (x86)\Call of Duty Black Ops 4

 

Reddit Discussion Thread:

https://www.reddit.com/r/Blackops4/comments/9nh3st/megathread_black_ops_pc_crashing_post_your_data/

 

CRASH REPORT TEMPLATE:

 

Please post in this thread the following information to help the Devs fix this:

Computer Specifications:

Windows version:
GPU:
GPU Driver Version:
CPU:
RAM:
Install Location:
SSD or HDD: 
Log or Crash Files (Upload to Pastebin)

Issue Experienced:

Please include a detailed report of what is happening.    

Troubleshooting Attempts:

If you can, please include what troubleshooting steps you have already performed to attempt to fix it.

Some common troubleshoot methods:

  • Scan & repair game files
  • Update GPU drivers, update Windows
  • Change page file settings - manual, automatic
  • Selective startup - disable all non-Microsoft services
  • Uninstall any programs that interfere with GPU - F.Lux, MSI Afterburner
  • Run standard Battle.net as normal
  • Run standard Battle.net as administrator
  • Run Beta Battle.net as normal
  • Run Beta Battle.net as administrator
FatPcGamer
Likes: 15
Posts: 9
Registered: 2 weeks ago
56 REPLIES

Re: PC: Black Ops 4 Crashes On Launch

in reply to FatPcGamer

CRASH REPORT TEMPLATE:

 

Please post in this thread the following information to help the Devs fix this:

Computer Specifications:

Windows version:
GPU:
GPU Driver Version:
CPU:
RAM:
Install Location:
SSD or HDD: 
Log or Crash Files (Upload to Pastebin)

Issue Experienced:

Please include a detailed report of what is happening.    

Troubleshooting Attempts:

If you can, please include what troubleshooting steps you have already performed to attempt to fix it.

Some common troubleshoot methods:

  • Scan & repair game files
  • Update GPU drivers, update Windows
  • Change page file settings - manual, automatic
  • Selective startup - disable all non-Microsoft services
  • Uninstall any programs that interfere with GPU - F.Lux, MSI Afterburner
  • Run standard Battle.net as normal
  • Run standard Battle.net as administrator
  • Run Beta Battle.net as normal
  • Run Beta Battle.net as administrator
FatPcGamer
Likes: 15
Posts: 9
Registered: 2 weeks ago

Re: PC: Black Ops 4 Crashes On Launch

in reply to FatPcGamer

did u try the new nvidia driver 416.34

tea54
Likes: 0
Posts: 1
Registered: yesterday

Re: PC: Black Ops 4 Crashes On Launch

in reply to FatPcGamer

I am having the same  issue, this sucks. 

dirkyj
Likes: 3
Posts: 3
Registered: yesterday

Re: PC: Black Ops 4 Crashes On Launch

in reply to dirkyj

same issue....just refunded the game! there is a big post about this just below your post check that....it was happening in beta and it is happening again. sick and tired of this thing

SickCaeser
Likes: 1
Posts: 23
Registered: ‎28-05-2018

Re: PC: Black Ops 4 Crashes On Launch

in reply to SickCaeser

Yup same, can't even get to the cutscene anymore.  Reddit thread on the same issue as in Beta here: https://www.reddit.com/r/Blackops4/comments/9ngwk5/game_failing_to_launch_would_you_like_to_start_in...

xGlorify
Likes: 2
Posts: 6
Registered: yesterday

Re: PC: Black Ops 4 Crashes On Launch

in reply to FatPcGamer

Hey everyone,

 

Terribly sorry to see you gus are running into crashes and having issues with running the game.

 

Are you seeing any error messages or codes when BO4 crashes to desktop?

Elany
Community Coordinator
Community Coordinator
Likes: 154
Posts: 2274
Registered: ‎04-06-2013

Re: PC: Black Ops 4 Crashes On Launch

in reply to Elany

There is a crach report that gets created when this happens and its happening to me as well. 

DeathByToeNail
Likes: 4
Posts: 9
Registered: yesterday

Re: PC: Black Ops 4 Crashes On Launch

in reply to Elany

No error message is generated for me.

 

Where are the game logs/error messages stored?

FatPcGamer
Likes: 15
Posts: 9
Registered: 2 weeks ago
Highlighted

Re: PC: Black Ops 4 Crashes On Launch

in reply to Elany

My game launches and about halfway through the intro it freezes and becomes unresponsive.

MuckEastwood
Likes: 0
Posts: 1
Registered: yesterday

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