I went to log in today and saw that my progress had all been erased, all the guns, all the stats. I am now level 1 like I installed the game for the first time.
Has this happened to anyone else?
I haven’t played it for 2 days but within that time I needed to do the 11GB update for the Double XP weekend and what not, first time launching it up I noticed all of my levels (multi, blackout and zombies) have been reset to level 1, I have no calling cards but I still have all my guns and camos, including guns I could not have unlocked by only being level 1.
This problem happened too to my brother account, i try to communicate with an Ambassador or Support Team but with success, how can we solve this problem?
I actually have just reset my game and it seems to have fixed itself??? If that doesn’t work for you or your brother then hopefully they release another patch to stop it from happening
Actually this just happened to me and my freind hus profile is on my xbox he was lol 30 I was 73 his erased first now mines erased way to much work gone to waste someone please fix
Try clearing cache, it may work an nothing to lose..
Hold power button on eggbox till turns off
Unplug power cable and leave for couple mins
Plug back in an wait for light to change from white to orange
Turn eggbox back on