Call of Duty Black Ops 4 General Discussion Forum

I went to log in today and saw that my progress had all been erased, all the guns, all the stats.  I am now level 1 like I installed the game for the first time.

 

Has this happened to anyone else?

EarthlyToast127
Likes: 1
Posts: 1
Registered: ‎20-10-2018
11 REPLIES 11

I haven’t played it for 2 days but within that time I needed to do the 11GB update for the Double XP weekend and what not, first time launching it up I noticed all of my levels (multi, blackout and zombies) have been reset to level 1, I have no calling cards but I still have all my guns and camos, including guns I could not have unlocked by only being level 1. 

SgtBootyHunter
Likes: 0
Posts: 5
Registered: ‎25-08-2015

This problem happened too to my brother account, i try to communicate with an Ambassador or Support Team but with success, how can we solve this problem?

Stormleg
Likes: 0
Posts: 2
Registered: ‎20-10-2018

I actually have just reset my game and it seems to have fixed itself??? If that doesn’t work for you or your brother then hopefully they release another patch to stop it from happening 

SgtBootyHunter
Likes: 0
Posts: 5
Registered: ‎25-08-2015

How can i reset My Game ? 

NoFear_123
Likes: 0
Posts: 1
Registered: ‎20-10-2018

I mean as in like just closed it and reopened it somehow fixed it 

SgtBootyHunter
Likes: 0
Posts: 5
Registered: ‎25-08-2015

mine has to your not the only one Smiley Sad 

iiTzCH4RL3Y
Likes: 0
Posts: 1
Registered: ‎21-10-2018

Actually this just happened to me and my freind hus profile is on my xbox he was lol 30 I was 73 his erased first now mines erased way to much work gone to waste someone please fix

 

Sanders_00
Likes: 0
Posts: 1
Registered: ‎24-03-2019
Try clearing cache, it may work an nothing to lose..

Hold power button on eggbox till turns off

Unplug power cable and leave for couple mins

Plug back in an wait for light to change from white to orange

Turn eggbox back on
BettySwollax
Likes: 1117
Posts: 1895
Registered: ‎08-11-2018

@BettySwollax wrote:
Try clearing cache, it may work an nothing to lose..

Hold power button on eggbox till turns off

Unplug power cable and leave for couple mins

Plug back in an wait for light to change from white to orange

Turn eggbox back on

Works

 

bagzzz
Likes: 0
Posts: 7
Registered: ‎04-11-2018

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