just presumed its fast because im not in a rural area and i pay like 40 pounds a month for it and the download speed is fast
ok well when you get home run the bt link i gave you and post the results
Two things to learn:
Don't believe speeds given to you by your ISP. They are usually fabricated.
Your line is most likely ADSL, that means assymetric, meaning either your Download or Upload is going to be larger than the other. Usually download dominates upload.