stats messed up after a local match :( PLEASE HELP

Black Ops II Technical Support

Re: stats messed up after a local match :( PLEASE HELP

in reply to ihateadan

Me too. Totally mess!

Right now my concern is which state will be restored by Activision. It's disappointed if they can not restore back to my nestest state. That means I will lose some stuff, such as camo, card and something else.

What's fk

Level 1
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Registered: ‎17-02-2013

Re: stats messed up after a local match :( PLEASE HELP

in reply to ihateadan

Me too. Totally mess!

Right now my concern is which state will be restored by Activision. It's disappointed if they can not restore back to my nestest state. That means I will lose some stuff, such as camo, card and something else.

Level 1
Likes: 0
Posts: 2
Registered: ‎17-02-2013

Re: stats messed up after a local match :( PLEASE HELP

in reply to zManRay

Rule of thumb from now on: don't play local matches

Level 11
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Registered: ‎27-09-2012

Re: stats messed up after a local match :( PLEASE HELP

in reply to ihateadan

there are 3 different bug

1) multiplayer rollback (for example : you are 7 prestige 44 level------>6 prestige level 1.   this can be fixed by their program online.

2) multiplater reset (prestige 10 level 34---> level 1) this also can be fixed by online program

3) data corruption (i have this kind) no rollback but there is a complete BREAKDOWN of multiplayer! (huge numbers in stat)

and this bug cant be fixed, you have to contact support by phone

the support tell you that you have now a personal case and if you try to login you will be redirected to this page    http://callofduty.com/error?ErrorCode=27&ErrorDescription=Multiple+matching+contacts+found now you cant do nothing (like me). if you havent this error .....you are lucky.

ATVIAssists please fix my problem! 

Level 1
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Posts: 26
Registered: ‎23-12-2011
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Re: stats messed up after a local match :( PLEASE HELP

in reply to ihateadan

If you have not contacted Activision Customer Support.

Please review this Knowledge Base article. In it you will find explanations and a link to a form fill out.

My Rank and Stats Have Been Unexpectedly Reset


Note: If applicable, please link your Gamertag or SEN ID to your ELITE profile before starting this process.


If you have contacted Activision Customer Support.

Please continue to contact them through channel that you chose to do so. Here is a list of the most common channels.

Contacting Customer Support

Twitter & Facebook availability: Considered 24/7


Can a moderator fix my issue?

No. We cannot not provide or answer for Customer Support. Please forward all questions to them.


ClaireJeepChick | Forum Moderator

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Re: stats messed up after a local match :( PLEASE HELP

in reply to ihateadan

Same problem here. So pissed.

Level 1
Likes: 1
Posts: 10
Registered: ‎18-02-2013

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