I have the same problem as everybody has. I was playing with my friend in a local game and then I lost everythig except my card and emblem. I was lvl 30 prestige 4. Platform: ps3, nickname: kolokolok. Sorry for my English I am not an Englishman
At this point, you can only be patient. Imagine how many requests he gets on a given day.
Then maybe they should have more then him on person in charge of such a duty to thousand of people instead of wasteing money on advertisement and all this championship stuff Mott to mention this replacer stuff seems as if he needs a replacer or shall I say many step it up one guy on this site deals with this comeon put those big bucks to work