My Game WILL NOT WORK.

Black Ops II Technical Support

My Game WILL NOT WORK.

Okay, so I pre-ordered this worthless game, get it at the midnight launch, go home to play it, try to install it first (On 360 of course), install fails, it says disc cannot be read, I clear system cache, get the same problem, tried signing out of Xbox live, same problem, then I try to just play the game. Then it says that the disc cannot be read. ARE YOU F*CKING KIDDING ME?! Now I am not sure on what to do. I guess wait until tomorrow and waste more time and gas to get a new copy. Complete bullsh*t. You never fail to disappoint Activision.

Level 1
Likes: 3
Posts: 25
Registered: ‎12-11-2012
15 REPLIES

Re: My Game WILL NOT WORK.

in reply to Killman360

Ok, I had this same thing happen to me. 

I got the following error in Call of Duty Black Ops 2 for XBOX 360.  I also have the XBOX 360 Elite, not the new slim.

Unrecognized Disc

The disc is unreadable

1. Clean the disc with a soft cloth

2. Restart the console

for more help, visit

www.xbox.com/support

OK

Well, I swapped discs at the store with no luck.  Then I tried my son's XBOX and it worked ?!?!?

All my other games worked, but this one didn't. 

I had a suspicion that downloading the Season Pass and Nuketown 2025 maps actually corrupted my profile some kind of way, and wouldn't force an update.

So here's how I fixed it:

1. Go to your avatar, and choose Sign Out

2. Launch the game with no profile (Signed Out)

3. Game launches fine for me

4. Once in the game, click your Xbox button on the controller, and choose to sign in to your profile.

5. The game should ask you to download the update

6. Once the download is complete, it should now work fine.

I would recommend from the main menu, clicking X on the game, and choosing 'Install to Harddrive'

I hope this helps you, and others that will find this problem over the next few days.

Level 1
Likes: 2
Posts: 3
Registered: ‎03-07-2012

Re: My Game WILL NOT WORK.

in reply to thebugbox

Tried doing this and no luck! :/

Level 1
Likes: 0
Posts: 2
Registered: ‎13-11-2012
Highlighted

Re: My Game WILL NOT WORK.

in reply to thebugbox

>Pulls his post Xbox.com

>Clean with a soft cloth

>Clean a bran new disc

>Did you even read what you copypasta'd

>?

Level 6
Likes: 20
Posts: 192
Registered: ‎14-11-2011

Re: My Game WILL NOT WORK.

in reply to Killman360

Restart your Xbox, I had this problem and this sorted it for me.

Level 1
Likes: 5
Posts: 17
Registered: ‎12-11-2012

Re: My Game WILL NOT WORK.

in reply to Killman360

Well, the problem has come back.  Even after I got it to work, I installed to HD, and it just won't recognize again.  Who knows what is wrong.   I've swapped discs, cleared my cache, including deleting my whole entire Black Ops II folder, and still borked.  It seems like the Xbox has to go out to Microsoft to confirm the validity of the game, and it isn't sending the right commands back. 

Level 1
Likes: 2
Posts: 3
Registered: ‎03-07-2012

Re: My Game WILL NOT WORK.

in reply to thebugbox

Same issue I have a launch Xbox, all I get is open tray. All other games work fine. Black ops 2 works fine in my son's slim. So I know it's not the disk.

Level 1
Likes: 0
Posts: 6
Registered: ‎14-11-2012

Re: My Game WILL NOT WORK.

in reply to Killman360

It might be your Xbox, see Microsoft made their systems backwards and funny enough even the Nintendo Wii has a better disk drive then the 360. Try another game, see if it works. My first xbox had the same problem it couldn't read the games and I found out eventually that it was the horrible disk drive in it. Had to go get a new one, good thing the Slim came out at that time.

Level 2
Likes: 10
Posts: 44
Registered: ‎10-11-2011

Re: My Game WILL NOT WORK.

in reply to Gamzee

All my other games work without issue. Even my black ops 1 that has the Xbox scratch ring from moving the Xbox.

Does it have an update when u first put it in?

Level 1
Likes: 0
Posts: 6
Registered: ‎14-11-2012

Re: My Game WILL NOT WORK.

in reply to shroom216

Just called Microsoft support, the have no clue.

Level 1
Likes: 0
Posts: 6
Registered: ‎14-11-2012

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