Is there some link to chat with a live person?

Black Ops II Technical Support

Is there some link to chat with a live person?

I can't find any link. Whenever I try to find one it just refers me to read an article that won't help. Yesterday my stats suddenly were reset after I played one local match game cause i was reseting my internet. I've been trying to find a way to tell someone, but I can't find ANY way to actually chat with a real person or even submit my problem. Help pls!

EK7
Level 1
Likes: 3
Posts: 18
Registered: ‎14-12-2012
4 REPLIES

Re: Is there some link to chat with a live person?

Go through support, select contact us, then select console, game, issue type and problem, it should then give you an option to start live chat, hope this helps (I've included direct link hopefully)

https://support.activision.com/Contact_Us

Tracy | Community Forum Moderator
Moderator
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Posts: 4171
Registered: ‎04-09-2011

Re: Is there some link to chat with a live person?

in reply to tracy

Hi, I went there and did what you said but I don't see any links for a live chat. Is there a specific place on the page I should be looking? I dont see anything. All I see is an article that it refers me to.

EK7
Level 1
Likes: 3
Posts: 18
Registered: ‎14-12-2012
Highlighted

Re: Is there some link to chat with a live person?

When you've selected your console, select Black Ops 2, then problem with multiplayer stats and then problem not listed, also it may depend on country you have set, not 100% sure on that though

Tracy | Community Forum Moderator
Moderator
Likes: 1776
Posts: 4171
Registered: ‎04-09-2011

Re: Is there some link to chat with a live person?

in reply to tracy


Ooooo, found it. Thanks much! =D

EK7
Level 1
Likes: 3
Posts: 18
Registered: ‎14-12-2012

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