I have a serious problem...

Black Ops II Technical Support

I have a serious problem...

I'm not sure if it's a patch or if it's my disk, but overtime, my PS3 seems to crash whenever I launch a certain map, say, Hijacked, Express, and now Meltdown. Everything else works fine. Has this happened to you? How do you fix this issue? Any help would be appreciated.

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Registered: ‎05-06-2012
3 REPLIES
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Re: I have a serious problem...

in reply to LDUDE64

I moved your thread to the Technical Support section for further assistance from our Activision Assist staff.

In the event that you are not contacted within a few hours, or would like to seek immediate assistance, then please consider the following options:

Be sure to include your platform and gamertag when contacting them.

Claire JeepChick | Forum Moderator: Modern Warfare, Black Ops, Ghosts
Questions/Concerns/Quibbles/Comments? Send me a PM

Moderator
Likes: 809
Posts: 3169
Registered: ‎16-07-2011

Re: I have a serious problem...

in reply to LDUDE64

Hello!

That MIGHT be your disc, unfortunately. The best thing to do right away is to clear out your updates and DLC, just in case.

Here's how: https://support.us.playstation.com/app/answers/detail/a_id/369/~/remove-ps3-game-data-utility-files

If you do that, and you're still having issues, try loading up those maps in custom games.

Do you have textures installed? If not, install them.

Finally, try your disc on a friend's console and see if you still get a freeze. If you do, it's probably your game disc.

You can get a replacement by going to support.activision.com and clicking on the Warranty section.

Let me know if you have more questions!

^LM

If you need more help, hit us up on Twitter: https://twitter.com/ATVIAssist or on Facebook:https://www.facebook.com/ActivisionAssist.

Player Support
Likes: 226
Posts: 2183
Registered: ‎04-06-2013

Re: I have a serious problem...

in reply to FlavaSprinkles

Okay, I'll try these things in a while.

Level 1
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Registered: ‎05-06-2012

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