So I was playing black ops 2 on the 1/27/13 (The double XP weekend for the revolution DLC) and everything was going fine. I went off call of duty for a bit and went to play some other games. When I went back on Black Ops 2 it said I had been reset. My 2 extra CaC slots I got from prestieging dissapered and all my classes reset. My permanently unlocked stuff dissapeared aswell (I lost scavenger D so I was a bit annoyed at this moment in time. I have recently prestiged to Prestige 3 and used my Prestige award. Well it didn't give me my extra CaC slot, I never recieved my Permanent unlock, Orbital VSAT was unlocked when I prestiged and I never unlocked it or have never used it. Please help me solve this problem...
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ClaireJeepChick | Forum Moderator
Dear Mr. jeepchick
we all had contacted the customer support and send the Rank and Stat Reset Request Form.
But we dindn´t get a answer from anyone what we should do.And can the problem fix by anyone of yours or other people from Treyarch?
We getting no informations for rescue our ranks and stats
You fill out the form to notify Support of your issue. Then you wait patiently. You can also follow up with Support on the status, but give them some time (weekdays) to get to you.
PS. It's Mrs.
So it finally got fixed but while I had only 5 CaC slots I got Peacekeeper gold, MSMC gold and vector k10 gold. I got my chicom cqb to blue tiger. Only my Pdw and Mp7 is gold now. Guess I have some work to do. Oh and my smaw was gold . Also i am now prestige 3 level 55 when I was prestige 3 level 41 :3.