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call of duty modern warfare remastered issues: Xp errors. back to level 1.

Activision Support


My name is Jonathan. I have been incountered an issue with my Mwr account. 

I played a game and left mid game. A glitch of some sort happend and my account reset my account to level 1.

Some context: i am level 123 prestige 20, was on my way to 124, when i left the game my xp had a weird number beside it and i got reset to level 1 prestige 20. Xp bar it says -6.927543e+08 / 4000 to level 2. When i play its normal, i earn XP but when i leave i get a message that shows: ``An Error occurred while synchronizing your profile with Call of Duty: Modern Warfare Remastered servers.”


INGAME NAME: Cholichan


I have a video of while being ingame and showing it in action, and some screenshots to give a conclusion.





Screenshots: 1-2#IMG_3574.JPGIMG_3575.JPG



Thank you for helping.


Looking forward to get an fix to this issue, i have invested alot of time into it. 

Thank you and i appriciate it.

Likes: 0
Posts: 7
Registered: ‎01-04-2018

Did you ever fix this issue? The same thing happened to me today I am now rank 1 with minus xp.

Likes: 0
Posts: 2
Registered: ‎28-03-2019

Any solutions? I've had this happen to me as well and now I can't play, I'm very angry/sad, I've grinded so much for nothing, I can't even play

Likes: 0
Posts: 2
Registered: ‎29-03-2019
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