Hi. I have lost 3 of my Skylanders ( Whirlwind, Ignitor & Thumpback) too. Whirlwind was actually in the sanctuary but shown as available to buy in the market. When I collected from the sanctuary I got a message that he was now level one and then he disappeared from the game. I had 48 Skylanders now I only have 45 and I am worried that more will disappear. I was foolish in trusting that my game data was safe because it was saved on the cloud. I will not buy anything else in case it just disappears until this is resolved. Can anyone tell me how I can get my Skylanders back?