I am posting this on behalf of a friend/clan member who seems to be too damn proud to contact support.
He had entered his redemption code for the Nuketown 2025 Multiplayer Map, when an error occured during the download. Through the urging of another friend to hurry up and get on, he backed out of the download and tried again. Upon initiating the download a second time, it came up with a message stating that his code had already been redeemed and it was therefore invalid.
We have all tried to help him in locating some information/support for this issue as he is too damn stubborn to ask for help. Instead, he periodically brings up how our buddy screwed him outta Nuketown. Funny as it may be, it becomes a little tiresome after a while.
Any insight on this issue would be much appreciated.