Do you have a twitter account? The fastest way to get ahold of someone who can help would be to message either Tina (http://www.twitter.com/teanah) or Candice (http://www.twitter.com/candyslexia), both work for Infinityward as Community Manager/Coordinators. They might be able to help (though I can't guarantee it. Every situation is different).
If you message them, make sure to include your platform and gamertag that you play on so that they know which account to investigate.