I'm not going to go on some demanding rant like some people already have on here. But I am going to express my disappointment in a game that so far, has fallen far short of expectations.
First... the good points. The game itself is incredible. Graphically, it's very nice, and plays smoothly. IF you can play the game.
First of all, issues with pre-loading. I preloaded the game, everything said ready to go, then at unlock time, it wound back my download, requiring me to have to re-download about 4gb of game data. Yes, I know about patching. No, it wasn't a patch. My preload was completed, on all three aspects of the game 11,836MB/11,836MB in the main game. Then back to 8GB/11.8GB. I'm not fussed about minor updates, that really doesn't phase me in the slightest. But having to redownload an entire chunk of the main game files makes no sense whatsoever.
Second, matchmaking. It is buggy as anything, with complete inability to be able to actually form games with people you know. If you know more than six people at least. My clanmates and I enjoy playing games together (as most clans do), and we especially prefer to mix up teams a bit, so we aren't playing with the same players on our team game in, game out. We tried to start a lobby with one person, then have everyone join on them, but that one player instantly went into a game, leaving the others behind.
Third. When one finally can get into a game, a good fifty percent of the time, and I'm probably understating, it seems to kick you from the server for no apparent reason.
Fourth. Steam Authentication Failed. No License for Game. This game was purchased from the steam store. It is not some hacked copy, nor is it even purchased from a physical store. Prepurchased, downloaded and even previously played, from Steam. How is it even possible for me not to have a license for the game?
Finally. The Steam servers are too busy to handle your request for Call of Duty: Black Ops II - Multiplayer. Error Code (15). Now, I strongly doubt that Steam do not realise that the Call of Duty Series is one of the most, if not THE most popular franchise in gaming history. Forgive me for assuming too much perhaps, but I would have thought that Steam would have, and SHOULD have been prepared for the massive server load that this game would bring to their servers.
Oh... and one more thing that I almost forgot. Four hardcore game types. Even Modern Warfare 3 had more than that. And they eventually had the good sense to add more, including a Moshpit. This is really really disappointing. There is a Moshpit for the Nuketown 2025 map. But nothing for either Core or Hardcore, and the only game types in Hardcore are Team Deathmatch, Free-For-All, Search and Destroy and Capture the Flag.
Where is Headquarters, Kill Confirmed, Domination and the whole host of other game types?
I am disheartened and disappointed that a game that has been purchased, with the money already in their hands, is completely, totally and utterly not ready for play. Between the matchmaking and game server issues, Steam download issues and Steam administration issues, this is what would be considered to be unacceptable.
These issues require attention, before I, and others who share my opinions, demand refunds as the game is not a product that is able to be used for it's intended use.