2 Replies Latest reply: Nov 4, 2013 4:36 AM by Cool_alexa Branched from an earlier discussion. RSS

Re: My game now won't load.

Cool_alexa

Hello guys,

 

i have the same problem here when i try to open the game , it apears the scream with " connecting" " loading" and after it crashes... It goes back to the ipad screen...

 

1. Latest version of iOS 7 and iPad 2

2. My activision name - cool_alexa4u

3. The crash occures when i try to open the game...

4. No error message appears...

 

I Have read the other posts and I have tried to uninstall and reinstall the game and i got through all tutorial and it worked fine, but when I tried to log on my activision account - it crashed again

 

Please give me a clue to this issue, I really want to play again on my account...

  • Re: My game now won't load.
    EmiliozGunz

    Hello Cool_alexa,

     

    I have gone ahead and created a new thread for you! Now, in regards to your load isssue. I will need some additional information so that I can have this matter looked into.

     

    - Activate Name

    - Real world currency used on account

    - Load error message/number

    - Device being used

    - Date the issue occurred

    - Game Version

     

    Thanks,

    ^JG

    ATVI Support

    • Re: My game now won't load.
      Cool_alexa

      Hi Emilioz,

       

      Thank you for your answer! I am sure it's not easy to deal with all this issues, we just hope a new update will solve the problem

       

      - My activate name is " cool_alexa4u"

      - I haven't spent real money in game yet, but I was going to...

      - No error message, it just crashes...

      - Ipad 3

      - Around 23 Oct 2013

      -  Last game version, I always make the updates.

       

      Thanks and I look forward to hear from you.