After I went to play local and went back to playing online multiplayer, I lost all of my custom settings and tokens. Since then, several weeks ago, I have not been able to earn any new tokens and my old ones are gone.
Sounds like you've fallen victim to the Local Multiplayer glitch. It's been messing up peoples stats and unlocks for weeks now. Contact Activision Support for help and maybe they can get you straightened out but don't play local against bots again. I heard that they are working on a patch for this glitch but until it's proven to work, I wouldn't chance it.